Total Tech Help Desk Tickets – We’re Here to Help
When you email a request or question to email@example.com, a support ticket will be automatically created for you and a member of our Tech Support team will respond to you. You will also receive a confirmation email with your support ticket number.
To provide updates to your support ticket, just reply to the confirmation email, and as long as your ticket number is in the subject line, your email updates will be posted to your support ticket.
Remote Connection: You can have peace of mind knowing we can instantly provide computer help via online remote support.
When you contact our Help Desk for support, we may be able to “remote” into your computer to help us diagnose and resolve the issue you’re experiencing.
If you are not set up yet for our technicians to connect to your workstation remotely to assist you, the technician you are speaking will provide you with a Session Key to enter in the form below to initiate the remote connection.