Client Portal

When you email a request or question to help@1totaltech.com, a support ticket will be automatically created for you, and you will receive a confirmation email with your support ticket number.
To provide updates to your support ticket, just reply to the confirmation email, and as long as your ticket number is in the subject line, your email updates will be posted to your support ticket.

Remote Connection

You can have peace of mind knowing we can instantly provide computer help via online remote support.
If you are not set up yet for our technicians to connect to your workstation remotely to assist you, the technician you are speaking will provide you with a Session Key to enter in the form below to initiate the remote connection.