Desktop Care and Helpdesk
Our Desktop Care and Helpdesk services will optimize, manage and support your PCs from our modern Network Operations Center (NOC). Unlimited contact with our skilled help desk technicians insures that we deliver hardware, software, and networking support when you need it most. Our flexible plans offer solutions for all types of small businesses. Whether you are a new company just starting out, or an existing company that is growing or changing, our team delivers the support you need when you need it.
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| Support | Silver |
Gold |
| Unlimited 24x7 Help Desk (Phone or Email) |  |
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| Desktop Software Installation | |
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| Printer Installation | |
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| Peripherals Installation | |
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| Mobile Device Configuration | Hourly | Hourly |
| 24/7 Emergency Support | Hourly | Hourly |
| Onsite Support | Hourly | Hourly |
| Protection | ||
| Microsoft Updates | |
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| Spyware Protection | |
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| Virus Protection | |
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| Management | ||
| Desktop Cleanup and Optimization | |
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| Online Incident Management | |
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| Online Asset Management | |
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| Online Incident Reports | |
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| Online Hardware Asset Reports | |
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| Online Software Asset Reports | |
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| Vendor Management | |
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