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Hosted Exchange


 

Overview

For businesses trying to stay afloat in this economy, messaging tools that boost productivity by providing efficient access to email, calendars, contacts, and tasks are important.

 

Microsoft Exchange has become the most widely used business platform for this functionality, offering robust features that can be accessed in the office, from smart phones, and via a web browser on any Internet-enabled computer. 

 

Until recently, this technology has only been accessible to larger businesses – not only because of the initial software licensing and equipment requirements, but also because of the IT expertise required for the ongoing administration and maintenance of the system.

 

But now, with Hosted Exchange, we have a cost-effective option for any size of business that wants to harness the power of the traditional Exchange server.

 

Email “In The Cloud”

The solution is Hosted Exchange. Total Tech provides the latest version, Hosted Exchange 2010, as a service you can subscribe to for a very affordable monthly fee per user.

Hosted Microsoft Exchange 2010 means that we provide all server hardware and software on the back end, then run and maintain it for you in one of our Tier-4 data centers. You pay a low monthly fee, and can access your email, calendar and contacts using Outlook® or Entourage® on your desktop, Outlook Web Access (OWA) in any web browser, or wirelessly from a device like the BlackBerry® or iPhone.

You are able to take advantage of all the benefits Microsoft Exchange offers, without being concerned with server hardware,software licensing or system maintenance.

Now you can enjoy enjoy the benefits of business-class email in a pay-as-you-go model that enables you to scale up or down as needed, minimizing your financial risk.

Hosted Exchange Case Study


A case study by Osterman Research, Case for Hosted Exchange,shows that not only will small and medium-sized businesses realize great cost savings through Hosted Exchange; larger organizations are realizing the benefits of migrating to a Hosted Exchange model as well. This is an especially interested case study when comparing the cost of In-House Exchange Servers to Hosted Exchange.

Hosted Exchange vs. In-House Exchange Servers


In addition to the cost savings you can realize by using Hosted Exchange 2010, you will have more advantages with Hosted Exchange from Total Tech than you would in a traditional Exchange environment.

Description Hosted Exchange In-House Exchange
Software licenses ✔ ✘
Enterprise-grade hardware ✔ ✘
24x7 support ✔ Unlikely
100% Data Protection Guarantee (as part of our overall 99.999% SLA) ✔ ✘
Tier-4 data center with redundant power, cooling and network connections ✔ ✘
Regular backups ✔ Possibly
Anti-virus, anti-spam ✔ Possibly
Wireless options ✔ Separate licenses and servers needed

Exchange 2010 vs. POP3 or IMAP4 Email


Another option that some small businesses begin with is POP3 or IMAP4 email, which is most suited for home and personal use.  For a low monthly rate, you and your team can experience a quantum leap as you move to Hosted Exchange.  Your team can be much more productive through constant access to email, shared calendars and contacts. 

To help you understand the productivity-boosting options that Hosted Exchange 2010 offers, here is a comparison of Outlook/Exchange 2010 versus basic email options:

Features / Functionality  Hosted Exchange 2010 POP 3 /
IMAP4
Group scheduling ✔ ✘
Send out meeting requests, then track and update them ✔ ✘
Shared calendars and side-by-side calendar views ✔ ✘
Access to personal and shared address books from remote locations ✔ ✘
Single sign-on for email and network access ✔ ✘
Connections over the Internet are secure ✔ Some solutions
Server-side spam filtering ✔ Some solutions
Ability to categorize email and flag it  for follow up ✔ Partial
Ability to add voting buttons to a messages ✔ ✘
Automatic out-of-office reply ✔ ✘
Ability to recall sent messages ✔ ✘
Support for multiple-computer access ✔ Partial
Access to email, calendar, contact list and tasksvia Web browsers and smartphones ✔ Partial
Offline email, calendar, contacts, and public folder support ✔ Some solutions
Access to public folders for sharing documents and information ✔ Individual email folder access in IMAP
Basic email support for SMTP, POP3, and IMAP4 ✔ ✔
Easy management of Outlook and Exchange Server profiles across multiple machines to lower support costs ✔ ✘


Next Step


Ready to get started? Contact us today to discuss Hosted Exchange as a solution for your business email
needs.

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