EdgeWave figured prominently in a recent article in Security Management Magazine about the importance of monitoring social media use. The article was written by Holly Gilbert and in it she addresses the growth 
of social media use in the workplace and the risks this can present to organizations. Gilbert writes that while half of businesses allow personal use of social media at work, only a third of them monitor what is being posted. She goes on to discuss the technology available to organizations to automatically monitor social media interactions and was able to speak to our own Steve Brunetto about EdgeWave Social and the valuable tools it offers to mitigate the risks social media presents.
Some of the major points touched on in this timely article include:
- A discussion of the risks unmonitored social media poses including policy breaches, regulatory violations, legal liability, cyberharrasment, employee productivity loss and others.
- Focus on EdgeWave Social features that provide granular controls so organizations can accurately enforce usage policies, choosing when, how and what employees can post to social media sites. “Organizations can add to or take away from the list of predefined detections depending on their specific needs and policies, and can even create new rules based on their own dictionary for text matching.”
- Coverage of Edgewave Social’s seamless integration that filters interactions while keeping the user within the application rather than booting him out, “EdgeWave Social instead brings up a dialog box that appears to be coming from the site itself when someone attempts to post unauthorized content. ‘It’s totally integrated. It looks like it’s coming from Facebook, or it looks like it’s coming from Twitter, ” says Brunetto.
- The importance of legal considerations, “Companies must make sure to update their acceptable-use policies as needed to comport with any changes in privacy laws enacted by legislative bodies or any new privacy precedents that arise from decisions in the courts related to social media.”, Gilbert writes.
The article concludes with the admonition that enforcing social media policy is critical. As attorney David Adler, who was quoted in the article, said, “A company’s confidential information can be compromised in a mere second, and once posted to the Web, it can live forever…”
Link to the article:
http://securitymanagement.com/article/monitoring-social-media-use-0012384
Courtesy of EdgeWave: http://www.edgewave.com/ & http://blog.edgewave.com/
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